About this Privacy Policy
This Privacy Policy has been published to provide a clear and concise outline of how and when personal information is collected, disclosed, used, stored and otherwise handled by SearchMachine.com.au and its related companies ("Network"). The Policy relates to personal information collected by any means and by any technology.
The Network treats the handling of your personal information very seriously. To that end, the Network has systems and procedures in place to protect your privacy in relation to the handling of your personal information.
The Network abides by the National Privacy Principles, which provide a scheme in relation to the collection, disclosure, use and storage of personal information. The Network's objective is to handle information responsibly and provide you with some control over the way information about you is handled.
1. Collection of Personal Information
Personal information is information or opinion from which an individual's identity may be ascertained. The nature of personal information collected by the Network generally comprises an individual's name and contact details (including address, phone, fax and e-mail). Such personal information is collected for the purposes of arranging, conducting and promoting the Network and its activities.
The Network does not collect personal information unless it is necessary for Network to perform one or more of its functions and activities. On occasion, some of this personal information may be sensitive and the Network will only collect it with your consent or when required to by law.
The Network will destroy personal information when it is no longer required for such functions and activities.
The Network will generally collect personal information from you directly.
2. Use & Disclosure of Personal Information
Personal information provided to the Network may be shared with related companies within the Network, where it will be kept strictly confidential and will only be disclosed on a need to know basis.
The Network will use and disclose your personal information for the purpose for which the personal information was initially collected.
The Network may also use that personal information for a purpose related to the initial purpose of collection if that other purpose would be within your reasonable expectations. Related purposes might include internal auditing and administration, adding your name to a contact list, guest list or invitation list or helping us to identify production and broadcast activities which may be of benefit or interest to you.
The Network will not use or disclose your personal information for any other purposes without first obtaining your express or implied consent. The Network may however be required to disclose your personal information without your consent if the disclosure is:
1. required or authorised by law;
2. required in order to investigate an unlawful activity;
3. required by an enforcement body for investigative activities; or
4. necessary to prevent a serious and imminent threat to a person's life, health or safety, or to public health or safety.
Generally, the Network will retain your personal information within Australia and not use or disclose it overseas. However, on some occasions the information may need to be transferred overseas in order to perform one of the Network's functions or activities. In these circumstances, the Network will either obtain your express or implied consent or will use its best endeavours to ensure that your personal information will receive protection similar to that which it would have if the information were in Australia.
3. Direct marketing
From time to time the Network may use your personal information to identify activities which may be of interest to you to send you information regarding SearchMacine.com.au’s programs and products.
If you do not wish to receive direct marketing information, please let the Network know. The Network will take immediate steps to ensure that you do not receive any direct marketing information in future.
4. Personal Information Quality
The Network's objective is to ensure that all personal information collected by the Network is accurate, complete and up-to-date. To assist the Network in achieving its objective, please contact the Privacy Officer if any of your details change. Further, if you believe that the information the Network holds is not accurate, complete or up-to-date, please contact the Privacy Officer in order to have the information corrected.
5. Personal Information Security
The Network is committed to keeping your personal information secure, and we will take all reasonable precautions to protect your personal information from unauthorised access, loss, misuse or alteration.
Your personal information may be stored in hard copy documents, or electronically on the Network's software or systems.
The Network maintains physical security over its paper and electronic data stores, such as locks and security systems. The Network also maintains computer and network security using passwords to control and restrict access to authorised staff for approved purposes. Where information is particularly sensitive, the information is overwritten and then manually deleted.
6. Changes To This Policy
The Network may change this Policy from time to time for any reason and will update the Policy accordingly.
7. Complaints
If you believe that your privacy has been infringed you are entitled to complain. All complaints should initially be in writing and directed to the Privacy Officer. The Network will respond to your complaint as soon as possible, within 14 working days, to let you know who is responsible for managing your query. The Network will try to resolve the complaint within 30 working days. When this is not possible the Network will contact you to provide an estimate of how long it will take to handle the complaint.
If you believe the Network has not adequately dealt with your complaint, you may complain to the Privacy Commissioner whose contact details are as follows:
Officer of the Federal Privacy Commissioner
133 Castlereagh Street
Sydney NSW 2000
02 9284 9800
8. Privacy Officer's Contact Details
Please address all written correspondence to:
Email: privacy@SearchMachine.com.au
